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Second Opinion (In-Person, Online)
We offer second opinion services to foreign patients who are currently receiving treatment at medical institutions in their home countries. This service is limited to conditions within our hospital's specialties.
Our goal is to provide expert opinions and evaluations of diagnoses and treatment plans, which patients can use as a reference for their care.
Please note: No new tests, treatments or prescriptions are provided during a second opinion consultation. Thank you for your understanding.
Second opinions are typically provided by professors, associate professors, instructors, or specialists in the relevant departments.
Important Notes:
- Consultations are available only for the patient or their immediate family
members. - If a family member attends the consultation on behalf of the patient,
a letter of authorization from the patient is required. Please inform us in
advance if this applies.
- Proxy consultations through medical coordinators are not accepted.
1．Required Documents and Translation/Interpretation
To provide an expert opinion, we require the following information from the patient's attending physician in their home country:
1. Medical Report: Including the diagnosis, medical history, details of treatments or
surgeries, past medical history, family history, and reasons for seeking
a second opinion.
2. Latest Test Results: Such as blood tests, pathology results, genetic tests, tumor
markers etc.
3. CD-ROM of image data: X-ray, CT, MRI, Ultrasound, PET-CT, etc.
*Data format is DICOM
4. Question list: Things you want to ask the doctor
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Translation and Interpretation Please submit the required documents translated into Japanese. Translation can be arranged through a medical coordinator or a professional translation agency in the patient's home country. - To ensure accurate and smooth communication during the consultation, we recommend arranging for a professional medical interpreter to accompany the patient. - Our hospital can also arrange for medical interpreters (for a fee). However, please note that language options are limited, so contact us in advance to confirm availability. |
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2．Process from Application to Consultation
| ① |
Submit your application by emailing the required documents listed above to the following email address.
Division of International Medical Service Promotion |
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| ② | Division of International Medical Service Promotion will consult with the doctor to determine whether the second opinion can be provided. |
| ③ | Applicants must submit a copy of the patient's identification and, if the consultation is on behalf of the patient, a letter of authorization. |
| ④ | Applicants will be informed of the decision. If the request is approved, a consultation date will be arranged, and a patient ID card will be issued. |
| ⑤ |
For online consultations, a connection test will be conducted the day before the scheduled consultation. Online second opinions are conducted using the hospital’s designated Cisco Webex Meetings. The connection URL and other details will be shared by the day before the consultation. If the connection test fails, an alternative platform may be used. |
| ⑥ |
On the day of your appointment: - For in-person consultations, please arrive at the general information desk at least 15 minutes prior to the scheduled appointment time. We will meet you there. After check-in, we will escort you to the consultation room - For online consultations, please ensure you are connected at least 10 minutes before the scheduled start time. |
3．Fees
- In-Person Second Opinion:
- Up to 30 minutes: 33,000 yen (tax included)
- Up to 60 minutes: 66,000 yen (tax included)
- Online Second Opinion**:
- Up to 30 minutes: 44,000 yen (tax included)
- Up to 60 minutes: 88,000 yen (tax included)
If the hospital arranges a medical interpreter, additional fees will apply. Language options are limited, so please consult with us in advance if you require this service.
4．Payment Information
- For in-person second opinions, payment must be made at the cashier’s desk after the
consultation.
- For online second opinions where no one visits the hospital in person, prepayment
may be required. Thank you for your understanding.
